Last Updated 22nd March 2021


This Privacy Policy applies to the MOOKH AFRICA owned and operated website ("us", "we", or "our") (the "Site") knows that you care how information about you is used and shared. This Privacy Policy explains the collection, use, disclosure of Personal information and how you can control the collection, correction and/or deletion of information we receive from users of the site. We will not use or share your information with anyone except as described in this Privacy Policy.

The use of information collected through the Site shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

MOOKHPAY merchants gain access to your information specifically, name, email address and phone number. As MOOKHPAY we do not control how these merchants use your information beyond what is instructed in our terms and conditions.

In our terms and conditions, merchants are not allowed to redistribute your information to any third party that you did not directly give your information to. We also use your Personal Information for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to your name ("Personal Information"), phone number and email address.

If you choose to purchase a product, ticket or digital content from us, we or our third-party payment processors will collect your payment information. When you use the Site, we may receive certain information about you, we do not send any promotional emails; however, we may send you service related emails related to your account or purchase. If you no longer wish to receive these emails, you may opt out of them.


(a) We use the information that we collect to operate and maintain the Site and the MOOKHPAY Service and to respond to your questions and concerns

(b) We also use the information that we collect to help improve the Site and service.

We may require you to provide additional information as a condition of continued use of MOOKHPAY, or to assist in determining whether to permit you to continue to use MOOKHPAY. We, in our sole and absolute discretion, may refuse to approve or may terminate existing registrations with or without cause or notice, other than any notice required by any applicable law, and not waived herein. By agreeing to this Terms of Service for Merchants, you represent that you are: 18 years old or older; and Capable of entering into a legally binding agreement.


MOOKHPAY will disclose your information where required to do so by law, if subject to legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or safety of MOOKHPAY, our users or others.

You will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


Cookies are files with small amount of data, which may include an anonymous unique identifier.

Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Site.


The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we purpose to use various security standards and other measures to protect your Personal Information, we cannot guarantee its absolute security.

MOOKHPAY is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to MOOKHPAY or guarantee that your information on the MOOKHPAY platform may not be accessed, disclosed, altered or destroyed by breach of any of our security measures. When you enter personal information on our site, we encrypt that information using ciphers, Bycrypt and RSA algorithm

Should personal information become compromised as a breach of security, MOOKHPAY will without undue delay inform our merchants and customers in line with existing national and international law.

Your Information.

You have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are not up to date or correct.

Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant.


(a) If you have an account with MOOKHPAY, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

(b) If you are a visitor to the MOOKHPAY Site we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Site.

Children’s Privacy

Protecting the privacy of young children is especially important. For that reason, MOOKHPAY does not knowingly collect or solicit personal information from anyone under the age of 13. Should we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at

Links to Other Web Sites.

We are not responsible for the practices employed by websites or services linked to or from the MOOKHPAY Service or Site, including the information or content contained therein. Please remember that when you use a link to go from the MOOKHPAY Service or Sites to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

Social Media Widgets

Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.


MOOKHPAY may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

Contact Us If you have any questions about this Privacy Policy, please contact us at